FAQ


How long will it take to receive my package?

Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 5 weeks. Please consider any holidays that might impact delivery times.

 

Is shipping free to all countries & regions? 

Yes we are proud to say that we are able to offer FREE shipping worldwide via ePacket.

 

Do we ship internationally?

Yes. Please note that with ePacket we are able to ship to over 200 countries & regions!

 

What is the company refund policy? 

Please refer to our Refund Policy for further information on how to make a refund.

 

What if is packages lost/stolen?  

Choose.Buy.Love is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at info@choosebuylove.com